General FAQs
- Scanning Sensitive Production Systems
- Scheduling Scans
- Users and Users Groups
- Warnings: "No response from ...", or "Web application(s) unresponsive"
- What are AppCheck Support's Response & Resolution Targets?
- What HTTP User Agent does AppCheck Use
- What is authenticated web application scanning, and can AppCheck perform authenticated web application scanning?
- What is the difference between a Standard Scan and a Penetration Test scan profile? Which takes longer to run?
- What is the difference between the permissions granted by the Admin and User roles in Appcheck NG?
- What level of the OWASP Application Security Verification Standard (ASVS) does AppCheck meet?
- What stages does an AppCheck web application scan step through? And how can I tell what stages of my scan are complete and what steps remain?
- What time zone / timezone are scans configured and run in?
- What to do if an AppCheck Scan Causes Problems for your Application
- Why can I not see any vulnerabilities ("No data to display") when clicking on a portlet or widget on the AppCheck dashbaord?
- Why didn't my repeated scan instance run when scheduled?
- Why do I still see vulnerabilities that have been fixed or no longer exist?
- Why does AppCheck make so many HTTP request to my site or domain?
- Why does AppCheck report vulnerabilities that have been fixed by backports?
- Why was I logged out of the AppCheck portal?