Private Hub Disk Space Resolution

We have identified an issue affecting some users of AppCheck Private Scan Hubs being used to perform internal infrastructure scans.

Affected scan hubs fail to remove temporary files and have therefore run out of available storage, preventing new scans from starting and already running scans from completing.

Our developers have released a fix for this issue, but affected scan hubs may be unable to install the update while they have no available space.

A solution is available in these cases, which requires that you connect to your private scan hub's Command Line Interface (CLI) through your virtual machine platform and run the following command:

curl -sSfL https://assets.appcheck-ng.com/fix-disk | sudo bash

This command will download and execute a script that clears the existing files and performs the required updates to prevent the issue from reoccurring.  Your hub will reboot during this process.

You will require the CLI username and password to perform this action.  You will have received the default username and password when initially setting up the scan hub.

Once the process is complete and your hub has restarted, log in to the main AppCheck portal and select Scan Hubs from the main menu, then click on your scan hub.  It may take a few minutes for the hub to show as Online again.  Once it is online, you can confirm the fix was successful by checking the Disk Usage - this should now be using substantially less than 60GB.